Refund policy
We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item.
Eligibility Criteria for Returns To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging. Additionally, you'll need to provide the receipt or proof of purchase.
Initiating a Return To start a return, please contact us using our Contact Us page. If your return is accepted, we will provide you with a return shipping label and detailed instructions on how and where to send your package. Please note that items returned to us without prior authorization will not be accepted.
Contact Us for Assistance If you have any questions or concerns regarding your return, feel free to reach out to us using our Contact Us page.
Damages and Issues with Your Product Upon receiving your order, please inspect it immediately. If you find that the item is defective, damaged, or incorrect, please contact us right away. We will assess the issue and work to resolve it promptly.
Exceptions / Non-returnable Items Certain items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Additionally, we do not accept returns for hazardous materials, flammable liquids, or gases. If you have any concerns about the eligibility of your item for return, please reach out to us for clarification.
Exchanges / Replacements If you wish to exchange an item, the quickest way to proceed is to return the original item and place a separate order for the new item once the return is accepted.
Refunds Once we receive and inspect your return, we will notify you of the approval status for your refund. If approved, the refund will be processed automatically to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund to your account.